FAQ

Frequently Asked
Questions

Everything you need to know about AI-powered hosting. Can't find what you're looking for? Email us.

What types of websites do you host?

We host static HTML websites — sites built with plain HTML, CSS, and JavaScript. This includes sites created with AI tools like ChatGPT, Claude, and Gemini, as well as hand-coded sites. We do not host WordPress, PHP, or database-driven sites.

What does the £150 setup fee cover?

The one-time £150 setup fee covers the complete migration of your site — DNS configuration, SSL certificate installation, email setup, file transfer, and testing. Most migrations are complete within 48 hours.

What does the AI assistant do?

Your AI assistant handles visitor enquiries via contact forms and live chat, monitors your site's uptime, and can make content updates on your behalf. It works 24/7 so you don't have to.

Can I cancel anytime?

Yes. There are no long-term contracts. You can cancel your hosting plan at any time. We'll provide your site files so you can migrate elsewhere if needed.

Do prices include VAT?

Yes. All prices shown include VAT. There are no hidden costs or surprise charges.

How fast is the hosting?

Static HTML pages load in under 2 seconds. We use UK-based servers with HTTP/3 and CDN-ready infrastructure. No PHP processing, no database queries — just pure speed.

Is my site secure?

Extremely. Static HTML has no databases to hack, no plugins to update, and no admin panels to exploit. Your site runs behind a web application firewall with DDoS protection and daily backups.

What if my site goes down?

We monitor your site 24/7. If anything goes wrong, we're alerted instantly and restore from the latest daily backup. Business and Premium plans include priority incident response.

Can I keep my current domain?

Yes. We handle the DNS migration as part of the £150 setup fee. You keep full ownership of your domain — we just point it to our servers.

Do you offer email hosting?

We can set up email forwarding as part of the migration. For full email hosting, we'll recommend a suitable provider and help with the configuration.

We're here to help

Drop us an email and we'll get back to you within 24 hours. No sales calls, just honest answers.